CREATING SOCIAL VALUE USING THE HIGH-PERFORMANCE ORGANISATION FRAMEWORK

Received: 14th October 2023; Revised: 07th December 2022, 09th December 2022; Accepted: 28th December 2022

Authors

  • André de Waal MSc., MBA Ph.D., Free University of Amsterdam, HPO Center, the Netherlands
  • Silka Patel BA., University of Hertfordshire, Leidos, United Kingdom
  • Arend de Jong EM, Free University of Amsterdam, KLM Royal Dutch Airlines, the Netherlands

DOI:

https://doi.org/10.20319/socv4.5974

Keywords:

Social Value, HPO, Organisational Capabilities, ESG, EDI, CSR

Abstract

The research objective of this research is to theoretically identify the capabilities organizations need to have to create and sustain social value. We focus on multinational enterprises as this type of organization has much influence worldwide and in local communities. We use the High-Performance Organisation (HPO) Framework in our research as it provides the characteristics organizations need to have in order to achieve sustainable excellent results: results that should include the creation of social value. We find that theoretically the majority of the 35 HPO characteristics in the HPO Framework influence one or more of the social value components positively. In the next, empirical, stage of our research, we will investigate whether the positive relationship between HPO and the creation of social value in practice holds true. This will be evaluated in a follow-on pilot study at two multinational enterprises.

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Published

2023-01-17