Received: 02nd February 2023; Revised: 11th June 2023; Accepted: 13th June 2023


  • Horst J. Lechner Diplom Ingenieur, Faculty of Business, Economics and Management, University of Latvia, Riga, Latvia


Maturity Model, Digitalisation, Operational Excellence, Food-Packaging


Operational Excellence (OE) means the development of innovative sustainable production science and technologies that cover the entire live cycle of products but also of services. The food-packaging industry examined in this paper so far lacks a comprehensive yet consensual framework that encompasses all aspects of measuring the maturity of digitalization transformation from an Operational Excellence's perspective. Consequently, this paper aims to show the significance of the application of Industry 4.0 technologies in a lean environment - in the food-packaging sector. For OE initiatives, the main question is the inefficiencies that occur at different stages of production. A systematic literature analysis helps to identify existing maturity models in the context of the research fields of digitization, Industry 4.0 and in particular the process digitization. Based on this, a maturity model will be designed and evaluated in a company-related application context. With certain modifications, Industry 4.0 concepts and technologies can be applied to the observed case plants. Combining these advanced technologies with lean principles can lead to better OE initiatives than applying these concepts alone. The paper provides insight into the current state of knowledge in the respective areas and suggests the way forward for future research.


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